Caritas Jordan departments and staff.
Transforming Caritas Jordan into a highly structured organisation that deploys the best practices and standards in organizational efficiency.
Q perspective worked with Caritas Jordan’s senior and middle management to develop all existing internal and beneficiary-focused operations into a comprehensive and interactive functional model that facilitates growth, sustainability and diversification of services.
Services provided by Q
Developed operational guidelines for Caritas Jordan beneficiary programs and linked them to the organisation’s central departments.
Developed new organizational structures that encompass central and beneficiary-focused functions and departments.
Developed a human resources system for non-core departments of the organization.
Developed workflows, communication flows and authorization matrices for all departments and staff.
Currently developing training programs for staff that will be conducted in the last quarter of 2011 before the new system is rolled out.